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Make your payments count for more.

Join one of our convenient payment plans to gain access to our New Deal incentive programme. You will receive benefits to help you get back in control of your finances. 

 

To see the plans available to you, please login with the reference number and password we have sent you on our letters. If you don’t have a login, please contact us

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The amount of months you can spread your plan over.

Pay over 3 months
Pay between 4 – 12 months
Pay between 13 – 36 months
Pay between 37 – 72 months
Can’t pay within 72 months
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Once you arrange your payment plan and join 'New Deal', you will also gain access to our incentive scheme 'Aktiv Kapital Plus'.

For every payment you make over £1.00 each month you will accrue additional savings into your 'New Deal' account. This can later be used towards settling your account. The higher the level/colour you are the more you save each month.

For example: If you are on 'Green' paying £100 a month, we would put £20 a month aside for you into your 'New Deal' account.

Maximum savings
20% AK Plus
15% AK Plus
10% AK Plus
5% AK Plus
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Once you arrange your payment plan, we will stop any further interest accruing on your account. However, if you fail to make a payment and you don't advise us beforehand, any accrued interest may be added back onto your account.

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As long as you maintain your payments, ensuring they are paid on time each month. We will not need to call you, unless you ask us to.

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Once you set up your plan online, your payments will automatically be taken each month as agreed. As a reward for choosing to arrange your plan online, we will credit your 'New Deal' account with a further one off bonus. The higher level/colour you are, the more you save, however, this bonus is not available on the 'Red' plan.

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3% Bonus
2% Bonus
1% Bonus
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Login to your account

Call us

Tel: 0800 731 6361

Fax: 0208 313 1033

Monday – Friday: 8:00am – 8:45pm
Saturday: 8:00am – 12:00pm

Write to us

Address:
PO BOX 3424
Chester
CH1 9BS

Email:
Contact Us Form

Don't have a reference
number? Click here

Don't have a password? Click here