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PRA Group (UK) Limited – A Debt Purchasing and Collection Company
Portfolio Recovery Associates UK Limited and Aktiv Kapital UK Limited are now part of the same group,
the PRA Group of companies. As part of our continuing integration into one unified organisation, your account was recently transferred to, and is now owned by PRA Group (UK) Limited. You will have received a letter letting you know this, or you will receive one shortly.

 

PRA Group (UK) Limited – A Debt Collection Service Company
Appointed by creditors to manage customer relationships on their behalf. Recently your account was transferred from Mackenzie Hall Limited to PRA Group (UK) Limited. You will have received a letter letting you know this, or you will receive one shortly.

 

Please take some time to visit our FAQs or give one of our agents a call if you need to talk through your own circumstances or if you have any questions.

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Use our contact us form.
You can tell us if you need an urgent reply.

Call us

Call from a mobile on:
0330 066 3700

Call free from a landline on:
0800 822 3700

We’ll ring you back - tell us when you want us to call and we’ll ring you at a time convenient for you

Fax: 020 8290 3647

Monday-Thursday: 8am - 8pm
Friday: 8am - 6pm
Saturday: 8am - 12pm

Write to us

Address:
PO BOX 444
Bromley
BR1 1ZB

You can find your reference number and password in the top-right corner 
of any letter we send you, if you don't have a letter to hand please contact us.