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Helping you deal with your debt

If you’ve found it difficult to keep up payments on a debt, we’ll  work with you to help you become debt-free.

You may be aware that Portfolio Recovery Associates (PRA UK) and Aktiv Kapital are now part of the same group, the PRA Group of companies. As part of our continuing integration into one unified organisation, your account was recently transferred to, and is now owned by PRA Group (UK) Limited. You will have received a letter letting you know this or will receive one shortly. In addition we are rebranding to the PRA Group brand. Part of this is the launch of our new website. Please take time to visit our FAQs and please give one of our agents a call if you need to talk through your own circumstances.

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Use our contact us form.
You can tell us if you need an urgent reply.

Call us

Call free from a mobile on:
0330 066 3700

Call free from a landline on:
0800 822 3700

We’ll ring you back - tell us when you want us to call and we’ll ring you at a time convenient for you

Fax: 020 8290 3647

Monday-Thursday: 8am - 8pm
Friday: 8am - 6pm
Saturday: 8am - 12pm

Write to us

PO BOX 444

You can find your reference number and password in the top-right corner 
of any letter we send you, if you don't have a letter to hand please contact us.